Privacy Policy
Effective Date: July 16, 2025
Welcome to Sniff (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services (the “App”).
1. Information We Collect
We collect the following categories of information, depending on your interactions with the App:
a. Information You Provide Directly
- Account Information: Name, email address, password, location, profile photo, your dog’s name, breed, birthday, and additional profile preferences.
- User Content: Messages, photos, videos, event RSVPs, posts, and reviews.
- Payment Information: If applicable, payment method and transaction data processed securely by third-party processors.
- Sensitive Information (where required): Photo ID for verification, precise geolocation (with consent), and biometric data (if used for verification or login).
b. Information We Collect AutomaticallyDevice & Identifiers: IP address, browser type, operating system, device model, advertising IDs.
- Usage Data: Interactions within the App, crash logs, session times, and referral URLs.
- Location Data: If enabled, we collect GPS data to provide local dog meetups and connections.
c. Information from Third Parties
- Social login platforms (e.g., Apple, Google)
- Analytics and advertising partners
- Background check or verification providers (if applicable)
2. How We Use Your Information
We use your personal data to:
- Provide and improve the App and personalize your experience
- Facilitate user connections and messaging
- Display dog meetups and events based on location
- Respond to your support inquiries
- Send service-related and marketing communications (opt-out available)
- Detect and prevent fraud or misuse
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Hosting, analytics, payments, customer support.
- Other Users: When you interact publicly (e.g., reviews, profile visibility in events).
- Law Enforcement or Legal Requests: Where required by applicable law.
- Business Transfers: In a merger or acquisition scenario.
- Advertising and Analytics Providers: Using cookie data and device identifiers, in compliance with opt-out choices and applicable laws.
4. Cookies and Tracking Technologies
We use cookies, device IDs, and similar technologies to:
- Enable core features
- Analyze usage
- Serve personalized or contextual ads
You can manage your cookie preferences through your browser or system settings.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent
- Opt out of targeted advertising or data “sales” (as defined by some laws)
You can exercise these rights through App settings or by contacting us at sniff@conduitventurelabs.com
6. Retention
We retain your data as long as your account is active or necessary for:
- Legal obligations
- Dispute resolution
- Fraud prevention
- Improving our services
Account data may be deleted by request via the App or by contacting us.
7. Security
We use reasonable physical, technical, and administrative safeguards to protect your data. No system is 100% secure, and you use the App at your own risk.
8. International Users
Data may be transferred to and processed in the U.S. or other countries with different data protection laws. We take appropriate safeguards, such as Standard Contractual Clauses where applicable.
9. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect data from children.
10. Your Choices
Marketing Communications: Opt out via email footer or app settings.
Location Sharing: Control via mobile OS settings.
Push Notifications: Manage via device settings.
Cookies: Adjust through browser settings.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted in the App and become effective upon posting. Material changes will be communicated to users as required by law.
12. Contact Us
Conduit Venture Labs
Email: sniff@conduitventurelabs.com
13. State-Specific Privacy Rights
13.1 California Residents (CCPA/CPRA)Your Rights: California residents have specific rights under the California Consumer Privacy Act, including:
- Right to Know: Request information about the personal information we collect, use, disclose, and sell
- Right to Delete: Request deletion of personal information we have collected
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt out of the sale or sharing of personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
How to Exercise Rights: Contact us at sniff@conduitventurelabs.com
Verification: We will verify your identity before processing requests to protect your privacy
Response Time: We will respond within 45 days, with possible 45-day extension for complex requests
13.2 Virginia Residents (VCDPA)Virginia residents have rights similar to California residents, including access, correction, deletion, and opt-out rights. Contact sniff@conduitventurelabs.com to exercise these rights.
13.3 Colorado Residents (CPA)Colorado residents have rights to access, correct, delete, and opt out of certain processing. You also have the right to appeal our decision if we decline your request.
13.4 Connecticut Residents (CTDPA)Connecticut residents have similar privacy rights and can contact us at sniff@conduitventurelabs.com to exercise them.